LIFT Update
Community Living Parry Sound and LIFT Philanthropy Partners met for a two- day workshop on November 28th and 29th. The agenda for the first day was to finalize the work plans for solutions to move to a personalized approach, and on the second day a strategic planning scorecard was developed. By using this tool, the management team was able to confirm the goals for each strategic direction, as well as develop indicators and collection strategies for each.
In March of 2017, CLPS was selected by LIFT Philanthropy Partners (http://www.lift partners.ca/) to be a part of their social purpose portfolio. Together, CLPS and LIFT will undertake the following LIFT Plan Goals to support these strategic priorities and expand the reach, impact, and effectiveness of CLPS:
- Refined Service Portfolio: A process map will help highlight the client experience and document opportunities to enhance the transition to a personalized approach, including an updated service offering.
- Change Management: As the organization transforms its business model, a change management strategy will help ensure buy-in across the organization and remove potential obstacles.
- Measurement: There is a need to ensure that the organization has clear social outcomes, both at the organization level and at the person level, with systems in place to both prove and improve results. The outcome measurement framework will incorporate metrics around social impact, operational performance, and the LIFT- CLPS partnership. A dashboard to track progress on the new strategic plan will also be developed.
- Leadership Development Strategy: A leadership development strategy is required to support organizational leadership development as well as succession planning.
Process Mapping Team with LIFT.
Alex, of LIFT, facilitating the Strategic Planning session with management team.